DealerWatchSM Product Overview
Remote monitoring built for dealers supporting access control and network-connected equipment.
Site Monitoring
View each site by customer, status, and active issue count. Quickly identify which sites are healthy, warning, or critical.
Device Inventory
Track device type, serial number, install date, customer, site, and supported monitoring method.
Event History
Maintain a searchable record of offline events, restored events, UPS actions, warnings, and critical alerts.
UPS and SNMP
Monitor compatible UPS units and network equipment using SNMP where supported.
Alert Workflow
Acknowledge events while allowing cleared conditions to return devices and sites to normal status.
Dealer Portal
Technicians and administrators can access a secure portal to review customers, sites, devices, and active events.